Privacy Policy
NELSON THORNES LIMITED PRIVACY POLICY AND CONSENT TO USE OF DATA
IMPORTANT: BY SUBMITTING YOUR PERSONAL DATA OR CHILD’S PERSONAL DATA MANUALLY OR IN ELECTRONIC FORM TO NELSON THORNES LIMITED AND/OR BY USING OUR WEB SITE, YOU GIVE YOUR CONSENT THAT PERSONAL DATA OR CHILD’S PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW.
Introduction
Personal Data
This Privacy Policy describes the current policies and practices of Nelson Thornes Limited with regard to Personal Data collected by us from you directly, through http://www.nelsonthornes.com The term "Personal Data" refers to personally identifiable information about you, such as your name and surname, e-mail address, postal address, telephone number. If entering Personal Data for the purpose of using the online shop, additional information will be required such as credit card or school account details.
Child’s Personal Data
This Privacy Policy also describes the current policies and practices of Nelson Thornes Limited with regard to Child’s Personal Data collected by us through a parent, teacher or school for use on our online personalised learning service Kerboodle. The term “Child’s Personal Data” refers to personally identifiable information about a child under the age of 18, such as his/her name and surname, school e-mail address and school address. This information is held within a separate system specific to Kerboodle. We respect the importance of privacy for children. Under no circumstances do we require children under the age of 18 to provide us with any personal information without the written consent of their parents, teachers or schools. Children under the age of 18 should not submit or post any personal information without the written consent of their parents, teachers or schools.
Notification of Changes to This Policy
We are continually improving our methods of communication and adding new functionality and features to the Web Site. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time.
If and when our data practices change, we will (as soon as practicable) post the changes on the Web Site to notify you of the changes. We encourage you to check this page frequently.
What Information Do We Collect?
Personal Data
You may use this Web Site to register, to receive additional information or services from us. We store the information you give us manually or electronically in our databases. When you register, we ask you for contact information like your name, postal address, e-mail address and telephone number. You will receive electronic correspondence from us only if you expressly request it from us.
Child’s Personal Data
You may be a parent, teacher or school and use Kerboodle to register a Child’s Personal Data or to receive educational services from us. We store the Child’s Personal Data you give us manually or electronically in a separate database specific to Kerboodle. When you register a child under the age of 18, we ask you for the child’s contact information like his/her name and surname, school e-mail address, school name and school postal address. A child under the age of 18 will, under no circumstances, receive any electronic correspondence from us apart from that for the purposes of his/her use of Kerboodle and only if consented by the child’s parent, teacher or school.
Use of Data
Personal Data
We will only use your Personal Data in order to promote our products and services. We will use your Personal Data to develop the Web Site and to include more material that you like, and introduce new features.
We process your Personal Data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. When we ask you for Personal Data, we tell you the purposes for which we will process that data. Some of these purposes include the following:
- We may contact you occasionally to inform you of new products and services we will be providing.
- We may use your Personal Data for marketing purposes and market research.
- We may use your Personal Data internally to help us improve our services.
Child’s Personal Data
We process Child’s Personal Data for the purposes of delivering our online personalised learning service, Kerboodle Child’s Personal Data will be used only for registration purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. When we ask the parent, teacher or school for a Child’s Personal Data, we tell them the purposes for which we will process that data.
Under no circumstances will we use a Child’s Personal Data for marketing purposes, market research or external distribution. We will not process any Child’s Personal Data to promote our products or services.
It's Your Choice
Personal Data
If you do not wish to receive information from us and want to be removed from our standard mailing list or our database, you can do so by clicking “unsubscribe” on any e-mail update. You can also e-mail us at webadmin@nelsonthornes.com or contact our Data Protection Officer at Nelson Thornes Limited, Delta Place, 27 Bath Road, Cheltenham, Gloucestershire, GL53 7TH, UK.
Should you wish to have your Online Shop Account Registration data removed, you should contact Customers Services in writing, at Nelson Thornes Limited, Delta Place, 27 Bath Road, Cheltenham, Gloucestershire, GL53 7TH, UK.
Child’s Personal Data
A parent, teacher or school can at any time request that any Child’s Personal Data offered by them to us be removed from our database by writing to our Data Protection Officer at Nelson Thornes Limited, Delta Place, 27 Bath Road, Cheltenham, Gloucestershire, GL53 7TH, UK or e-mailing us at webadmin@nelsonthornes.com
Anonymous Data Collected Through This Web Site
We collect anonymous information about the use of our Web Site. For example, we use technology to track which pages of our Web Site our visitors view and to compile statistics about our visitors and their use of our Web Site.
We use technology to track how often hyperlinks are used and which pages on our Web Site our visitors choose to view.
Nelson Thornes Limited will make no attempt to identify individual visitors, or to associate any technical details listed above with any individual or child.
Cookies
Cookies alone cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. Cookies tell us which parts of the web site you visit and how long you spend on each page.
In order to collect the anonymous data described in the preceding paragraph, we may use temporary "cookies" that collect the first level domain name of the user (for example, if your e-mail address is "john@bigmail.com," the cookie collects the "bigmail.com" portion of your e-mail address) and the date and time you accessed this Web Site
We also use your IP address to help diagnose problems with our server and to administer our Web Site. An IP address is a numeric code that identifies your computer (or a school computer) on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside the UK.
Disclosure of Data
We do not share, sell or distribute your Personal Data or Child’s Personal Data with unrelated third parties, except under these limited circumstances:-
- Personal Data or Child’s Personal Data may occasionally be transferred to third parties who act for Nelson Thornes for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to handle mailings on our behalf or may have access to your Personal Data or Child’s Personal Data to resolve issues at a technical level.
- We may share or transfer the information in our databases to comply with a legal requirement, for the administration of justice, to protect your or the children’s vital interests, to protect the security or integrity of our databases this Web Site or Kerboodle, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, dissolution or similar event.
- We may share or transfer your Personal Data in our databases for marketing purposes with our associated or subsidiary companies. Under no circumstances we will share or transfer Child’s Personal Data in our databases for marketing purposes. Under no circumstances will we share, sell or distribute Child’s Personal Data with unrelated third parties.
Where appropriate, before disclosing Personal Data or Child’s Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data.
Data Integrity and Security – Online Shop
We endeavour to ensure the highest level of security as regards your credit card details and financial information, during your use of this Web Site by using BIBIT, which encrypts information, which you have inputted. We do not store credit card details. You should note however, that internet transmissions are never completely private or secure. You accept that any information or message you send to the Web Site may be intercepted or read by others.
You hereby acknowledge and accept that we have no responsibility and shall accept no liability whatsoever for loss, injury or damage occasioned by the interception by third parties of your transmissions, or the disclosure of information including but not limited to credit card numbers by any party with whom you transact, nor do we offer any guarantees, warranties or indemnities as to the security or otherwise of any information which you give us.
We strive to maintain the reliability, accuracy, completeness and currency of Personal Data and Child’s Personal Data in our databases and to protect the privacy and security of our databases. We keep your Personal Data or Child’s Personal Data only for as long as reasonably necessary for the purposes for which it was collected. The data is then destroyed.
Our servers and our databases are protected by industry standard security technology, such as network address translation and password protection. The employees who have access to Personal Data or Child’s Personal Data have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.
Data Access and Corrections
Personal Data
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose the Personal Data we hold about you. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes.
You may at any time request that your Personal Data be corrected or deleted by writing to our Data Protection Officer at Nelson Thornes Limited, Delta Place, 27 Bath Road, Cheltenham, Gloucestershire, GL53 7TH, UK or e-mail us at mailto:webadmin@nelsonthornes.com
Child’s Personal Data
Upon receipt of the parent’s, teacher’s or school’s written request and enough information to permit us to identify the Child’s Personal Data, for a fee of £10, we will disclose the Child’s Personal Data we hold about the child. We will also correct, amend or delete any Child’s Personal Data that is inaccurate and notify any third party recipients of the necessary changes.
A parent, teacher or school can at any time request that a Child’s Personal Data be corrected or deleted by writing to our Data Protection Officer at Nelson Thornes Limited, Delta Place, 27 Bath Road, Cheltenham, Gloucestershire, GL53 7TH, UK or e-mailing us at mailto:webadmin@nelsonthornes.com
Links to Other Web Sites
This Web Site contains hyperlinks to web sites that are not operated or supervised by us. This Privacy Policy will not apply to information collected on those sites, so we urge you to review any privacy policy posted on any site you visit before using the site or providing any Personal Data about yourself.
Transfer of Data Abroad
We may, from time to time and for the limited circumstances described above, transfer your Personal Data or Child’s Personal Data to companies who have offices in countries outside the European Economic Area. If the level of privacy protection in any such country does not comply with recognised international standards, we will ensure that data transferred are adequately protected and that the transfer of data to third parties in such countries is made pursuant to a contract or other measures providing adequate protection.
The Internet is made up of a large number of international connections. If you are visiting this Web Site or Kerboodle from a country other than the country in which our server is located (currently, Amsterdam), the various communications will necessarily result in the transfer of information across international boundaries. By visiting this Web Site or Kerboodle and communicating electronically with us, you, or the parent’s, teacher’s or school’s consent to these transfers.
Governing Law
This Privacy Policy forms part of our Terms of Use and as such shall be governed by and construed in accordance with the laws of England. You agree to submit any dispute arising out of your use of this Web Site or Kerboodle to the exclusive jurisdiction of the courts of England.
Questions
This Privacy Policy is compliant with the UK Data Protection Act 1998, and we are entered in the Data Protection Register.
Visit http://www.informationcommissioner.gov.uk If you have any questions about this Privacy Policy or concerns about the way we process your Personal Data or Child’s Personal Data, please contact our Data Protection Officer, at Nelson Thornes Limited, Delta Place, 27 Bath Road, Cheltenham, Gloucestershire, GL53 7TH, UK or by e-mailing us at mailto:webadmin@nelsonthornes.com?subject=privacy policy
