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Information Systems for you
Examination Questions; Full Course Answers 
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» Chapter 11
» Chapter 12
» Chapter 13
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» Chapter 21
» Chapter 22
» Chapter 23
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» Chapter 32
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   Answers

   - Full Course
» Exam Answers
   - Short Course
Full Course Higher Tier Answers (page 357)
1(a)
  Shared access to centrally held data; Ability to share expensive peripherals; Ability to send e-mail between users; Easier to update programs on the file sharer rather than the individual computers
(b)
(i)
(ii)
Spreadsheet.
Cost control, stock control, budgeting, payroll etc.
(c)
(i)



(ii)



(iii)
Software consisting of a huge knowledge base about a particular subject and also rules which need to be obeyed. This knowledge is used to solve problems by the computer asking the user a series of questions.
System can be used to ask the questions about symptoms so less time is spent waiting. The doctor can spend more time with the more complicated cases leaving the simple cases for the computer to solve.
Many patients need the reassurance of a real doctor. Expensive to create such an expert system. Bugs in the system could prove lethal.
(d)
(i)
(ii)
Patient's medical history file.
Medicine stock file/Drug information
 
2(a)
  A standard letter is created with variables where the client's names and address can be inserted. A data file can be set up or the data can be obtained from a database. The variables in the letter are made to correspond with the variables in the database/data file.
(b)
  Prepare the message. Type in the e-mail address of the person you wish to send the message to. Send the message.
(c)
  You do not always know where the goods are coming from. Harder to ask specific questions about the goods. You usually have to give your credit card details which could be intercepted and used fraudulently. Easier to fob you off if the goods do not arrive on time.
 
3(a)
  A microprocessor is a single chip that contains the CPU and provides input and output facilities.
(b)
  An analogue to digital converter.
(c)
  The situation is continually monitored by the use of sensors and signals are fed back to the CPU where the CPU decides if action needs to be taken.
(d)
  It may be used to provide real time control. It can determine whether a particular action has taken place. It monitors the current situation using sensors. It provides a consistent output.
(e)
  Weather forecasting; Telephone systems; Navigation systems; Defence systems etc.
 
4(a)
(i)
(ii)
Communication software.
It makes sure that the computers are using the same protocol so that they are able to communicate with each other.
(b)
  Operating system; to control the hardware and also to run the applications software. CAD software; Software to design the bedrooms. Database software: To keep the details, including prices, of all the components used to make the fitted bedrooms.
(c)
(i)
(ii)

(iii)
Punched card reader/OMR.
Cheaper than performing the payroll manually. Fewer errors. Takes less time.
Cost of training/extra equipment and software needed. Resentment from the staff whose jobs could be replaced
 
5(a)
  By observing what is going on. By compiling a questionnaire and then getting everyone concerned with the system to complete it. By interviewing the people who will eventually use the system and recording the answers. By sampling the records (files, order forms, stock lists etc.) used in the existing system.
(b)
 
 
6(a)
  Software used to control the hardware and also to run the applications software.
(b)
  Provides a user interface; Controls the operation of the disk drives and also how the data is stored on the drive; Contains programs for formatting the disk, copying files etc. It enables the computer to control more than one program.
(c)
(i)

(ii)
(iii)


(iv)
More than one user is able to communicate with the software at the same time.
Able to run more than one program at the same time.
As soon as a transaction or event takes place, it is processed immediately and the results of the processing are shown.
The data is gathered, batched and then processed in one go. The output is produced in one go.
 
7(a)
  Digital camera/scanner.
(b)
(i)

(ii)
Faster transfer of data. Takes less space up on the hard drive. Quicker to load etc.
Need software to decompress the file.
(c)
  Quicker to copy files on disk. Easier to make alterations without any trace. Can transmit the files easily over the Internet. Hackers can hack into the system if it is connected to the Internet.
 
Full Course Foundation Tier Answers (page 359)
1
Computers could be more readily stolen from houses. Pupils could load games onto the machines so there could be copyright violations. Games loaded could also introduce viruses.
 
2(a)
  Description, Price, Quantity in stock, Supplier name etc.
(b)
  Goods do not need to be individually priced and the price can be put on the shelf edge. Bar codes are scanned and this reduced the number of mistakes. Much faster than the check out person inputting codes using a keyboard.
(c)
  The screen for the new customers will need to contain places to input the information about the customer such as name, address, tel no etc. With existing customers this is known already and can simply be obtained from the customer file.
(d)
  Any sensible screen design with the more important fields in a prominent position. Each new customer should have a unique field such as customer number.
(e)
(i)
(ii)
Postal code
Using the DBMS, a query could be constructed to add up the totals of the orders made and the amounts of those orders last year. The same could be done for the orders for this year. This data could then be exported to a spreadsheet so that graphs could be drawn so that comparisons can be made between the two years.
 
3(a)
  120 to see if the range check disallows numbers greater than 100.
-1 to see if the range check disallows numbers less than zero.
34 to make sure that the range check allows a valid number.
100 to test upper end of range. 0 to test lower end of range.
(b)
  Installation instructions; How to make back up copies of the software; How to correct common errors; How to contact the help-line; How to customise the system.
 
4(a)
  User training to make sure everyone who is to use the system, understands it thoroughly. Conversion of the data onto the new system.
(b)
  Installation instructions; How to make back up copies of the software; How to correct common errors; How to contact the help-line; How to customise the system.
(c)
  Two people could enter the same data and only if they agree, will it be accepted for processing. Get the person inputting the data to check (i.e. proofread) what they have typed against the paper order.
(d)
  Quicker to type in a code, so this saves time. Codes are used to uniquely define a product.
(e)
  Regular backup copies are taken. Copies are dumped to a tape streamer and then removed off site.
 
5
What outputs from the system are needed; The method of data capture used for the input (OMR, bar coding, magnetic stripes etc.); The design of any codes used; The design of the files used by the system; the hardware configuration used; the purchase/writing of any software used; testing the system.
 
6(a)
  Controlling data input and output. Controlling the disk drives and how and where the data is stored on the disk. Providing an interface between the user and the hardware. etc.
(b)
  Windows 98, OS/2, Windows 2000, Windows ME, Unix etc.
(c)
  The ability of a computer to be able to perform more than one task at the same time.
(d)
  Any sensible network topology can be drawn.
(e)
  Ability to share expensive peripherals. Ability for all authorised users to access the same data files. Able to use e-mail between terminals etc.
(f)
  Use of passwords to allow only certain users access to certain data files. No disk drives so that viruses cannot be introduced via floppy disks. Central backing up of data so that ordinary users do not have to remember to do this.
 
7
Data should be obtained and processed fairly and lawfully. Personal data should be accurate and up-to-date. Appropriate security measures should be taken to protect the personal data. People should be allowed to see the personal data held about them so that they may check it for its accuracy. Etc.
 
8(a)
  Columns, fonts and sizes (or vice versa), clip art.
(b)
  A laser printer prints good quality text and graphics.
(c)
  Scanner to scan photographs and then import them into documents.
(d)
(i)

(ii)
Formats a floppy disk Displays a screen saver when the computer is not being used.
Formats a floppy disk Displays a screen saver when the computer is not being used.
(e)
(i)
(ii)
index, hardware
The language used should be easy to understand. There should be no missing instructions. It should be easy to find the information you want.
(f)
  The tennis club has twelve members. None of the Tennis Club's members can use information technology. The hardware and software needed cost more than £2500.
 
9(a)
  The number printed under the bar code is also stored in the bar code. Every member has a different number on their membership card. Bar codes can be read into the computer without the need for data preparation.
(b)
  It is faster to use a bar code reader than to type the number into the computer. The librarian types the number into the computer if the bar code reader is not working. The librarian could make a mistake typing in the number.
(c)
  When a bar code is read, the check digit is worked out. If it is correct then the computer assumes that the car code has been read accurately. Every bar code has a different check digit. When you work out the check digit on a bar code, you should always get the same answer.
(d)
(i)


(ii)
One records the book being borrowed and the other records the member borrowing the book. In other words the two are linked together.
The computer will already know who the member is since the book and member numbers are stored together.
(e)
  on-line, multitasking, multi-access