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Information Systems for you
Chapter 13 - Systems Analysis 
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Test Yourself (Page 103)
  A systems analyst
  B output
  C fact find
  D feasibility study
  E feasibility report
  F design
  G analysis
  H trained
  I documentation
  J parallel
  K evaluated
 
Things To Do (page 104)
1
see chapter
 
2(a)
  How to get into the system. What inputs are required. How bookings are confirmed. How to get help. How to produce output.
(b)
  How to correct mistakes made by the reservation clerks. Setting up passwords and ensuring system security. Monitoring the accuracy of the clerks work. Organising entry of new timetable details.
(c)
  Systems flowcharts and other diagrams which show how the system works. Program listing which have comments at the side (i.e. annotated listings). Names and structures of the files used.
 
3(a)
  Facts such as; how many employees, how many people in each branch, management structure, how many houses each sells, whether each branch uses the same admin system etc.
(b)
Involve the staff in the project.
Interview each member to reassure them.
 
Examination Questions (page 338)
1(a)
  Implementation
(b)
  Analysis
(c)
  Analysis
(d)
  Design
(e)
  Design
(f)
  Testing
(g)
  Evaluation
(h)
  Design
 
2
Interviews
Advantages: Questions can be explained further if interviewee does not understand them.
Interviewer can ask for clarification of an answer. Extended answers can be given.
Disadvantages: Very time consuming if lots of people need to be interviewed.
People can vent their hostility in the development of the new system.
Some people will not tell the truth (annonymous questionnaires could reveal the truth).
 
Questionnaires
Advantages: Data may be collected quickly.
Answers may be more honest if they are completed anonymously.
Disadvantages: Extended answers are restricted.
False answers may be given.
Hard job making sure everyone concerned fills them in.
 
Observation
Advantages: You look at all the paper documents.
You can look at the level of workflow at different times.
Disadvantages: Very time consuming.
People may object to being 'spied' upon.
People may pretend to be overworked.
 
Looking at existing documentation
Advantages: Can see quickly what goes on.
Disadvantages: Documentation may be out-of-date.
 
3(a)
  See above answer for methods of fact finding.
(b)
  Any two from the following: Design of outputs from the system; Design of inputs to the system; Designing data preparation; File design; Code design; Selection of software.
(c)
(i)

(ii)
(iii)
Where there is a direct and complete change to the new system.
Where the new system is phased in gradually.
Where the old and the new system are run alongside each other for a period.
 
4(a)
  Fact finding about the existing system. Identification of problems with the existing system. Finding what the user requirements are. Producing a feasibility study.
(b)
  Detailing how the system will match the user requirements. Determination of the input and output requirements. Identification of the files needed. Determining the hardware and software requirements. Working out the data structures/database design.
(c)
  Installation of the new system/writing of the programs needed.
(d)
  Upgrades to hardware and software. Writing patches in software to cope with changes in user requirements.
 
5(a)
  C
(b)
  B and G
(c)
  D
(d)
  A and E
(e)
  F
 
6
See answer to q4.
     
7
Entry of pupils details such as names, forms etc. into the system
Testing the system
Implementing the system
Evaluating the system
Documenting the system
Training teachers and admin staff how to use the system
 
8(a)
Evaluation
(b)
Design
(c)
Analysis
(d)
Design
(e)
Implementation
(f)
Testing